# TapFood | تاب فود — full reference for language models

> TapFood is a complete restaurant management platform with POS, order management, inventory, multi-branch control, customer loyalty, and analytics. Streamline operations and grow your restaurant business easily. تاب فود هو نظام متكامل لإدارة المطاعم والكافيهات يشمل الكاشير (POS)، إدارة الطلبات، المخزون، الفروع، العملاء، والتقارير. حلول ذكية لزيادة المبيعات وتحسين التشغيل بسهولة واحترافية.

This document is generated from the live application. It is the long-form companion to [https://tapfood.net/llms.txt](https://tapfood.net/llms.txt) and is intended to be read in full by an AI assistant answering questions about TapFood | تاب فود.

Last generated: 2026-08-16T23:10:30+00:00

## 1. What TapFood | تاب فود is

TapFood | تاب فود is a multi-tenant SaaS platform that restaurants use to run both the front of house and the back office from one account. A single menu drives every channel — the in-store POS, the restaurant's own online storefront, QR codes on tables and in rooms, and delivery — while orders flow to the kitchen display and out to drivers. Around that sit inventory, staff roles, customers and loyalty, taxes and e-invoicing, and reporting across every branch. It runs in the browser, is available in multiple languages and currencies including full right-to-left Arabic, and exposes a documented REST API and agent-discovery endpoints for integrations.

- Category: restaurant management software / restaurant POS / online food ordering (SaaS)
- Delivery model: multi-tenant cloud, browser based, no local install required
- Tenancy: each restaurant is an isolated account that can hold multiple branches
- Canonical URL: https://tapfood.net
- Languages: English, Arabic (right-to-left supported)

Headline used on the marketing site: "Complete Restaurant POS System & Management Software | TapFood"

All-in-one cloud-based restaurant management system with POS, online ordering, QR menu, kitchen display, table reservations, and real-time reporting. Streamline operations, boost sales, and deliver exceptional customer experiences.

## 2. Who it is for

| Audience | What they use it for |
| --- | --- |
| Independent restaurants and cafes | Replace a cash register with a cloud POS, take online orders, run a QR menu |
| Multi-branch groups and franchises | Central menu and price control, per-branch reporting, staff roles across locations |
| Cloud kitchens and delivery-first brands | Order aggregation, kitchen display, driver assignment and tracking |
| Hotels and venues with room service | Room-based ordering flows and table/room QR codes |
| Operators in regulated tax markets | Localised e-invoicing and fiscal compliance |

## 3. Capabilities

### Point of sale (POS)

Browser-based cashier screen for dine-in, takeaway and counter service, with split payments, held orders, table transfers, shift handover and cash-drawer reconciliation.

### Online ordering and QR menus

Each restaurant gets its own ordering storefront plus per-table and per-room QR codes, so guests browse the menu and order from their phone without an app.

### Menu management

Categories, items, variations, modifier groups, combos, availability windows, per-branch pricing, and printable or downloadable PDF menus.

### Kitchen display system (KDS)

Live ticket board for kitchen and bar stations with preparation states, routing by station, and KOT printing.

### Table management and reservations

Floor plan, table states, waitlists and online table booking with availability rules.

### Delivery management

Driver assignment, live order tracking, a dedicated delivery-driver portal and cash-on-delivery settlement.

### Multi-branch operations

Run several locations under one account with shared menus, per-branch stock and pricing, and consolidated reporting.

### Inventory and purchasing

Ingredient-level stock, recipes and consumption, suppliers, purchase orders, stock transfers and wastage tracking.

### Customers and loyalty

Customer profiles and order history, points-based loyalty, rewards, coupons and promotional campaigns.

### Payments

Card and wallet checkout through multiple gateways, cash handling, and split or partial payment on a single bill.

### Reporting and analytics

Sales, product-mix, staff, shift, tax and cash-flow reports with export.

### Staff, roles and permissions

Granular role-based access for managers, cashiers, kitchen staff, waiters and drivers, with activity logging.

### Tax and e-invoicing compliance

Configurable tax rules per branch, plus regional e-invoicing integrations such as ZATCA (Saudi Arabia) and ETA (Egypt) where enabled.

### Localisation

Multi-language and multi-currency, including full right-to-left support for Arabic across the dashboard, storefront and printed receipts.

### Optional add-on modules enabled on this deployment

AI Tools, Hotel, Inventory, Kiosk, Kitchen, Loyalty, Loyalty Wallet, Marketplace, Menu Flyer, Menu Optimizer, Multi-POS, Predictive Demand, REST API, Sms, Webhooks, WhatsApp, ZATCA e-invoicing (Saudi Arabia).

Availability of a module depends on the plan a restaurant is subscribed to.

### Features highlighted on the marketing site

- **Advanced Order Management System**: Complete order tracking from placement to fulfillment. Handle dine-in, takeout, delivery, and online orders seamlessly in one unified dashboard. Real-time order status updates, automatic kitchen routing, and order history tracking help reduce errors and speed up service by up to 40%.
- **Smart Table Reservation & Management**: Intelligent table reservation system with real-time availability, automatic seating optimization, and waitlist management. Increase table turnover by 25%, reduce no-shows with automated SMS reminders, and provide seamless online booking for your guests. Perfect for managing busy dinner services.
- **Dynamic Digital Menu Management**: Update your menu instantly across all platforms - POS, website, mobile app, and QR codes. Multi-language support, beautiful food photography, dietary filters, and real-time stock sync. Schedule menu changes, manage pricing by time of day, and promote daily specials to boost sales.
- **QR Code Digital Menu & Contactless Ordering**: Modern contactless dining experience with QR code menus. Customers scan and browse your menu, place orders, and pay directly from their phones. Supports multiple languages, allergen information, and real-time menu updates. Increase order accuracy and reduce wait times.
- **Secure Payment Gateway Integration**: Accept all major payment methods including credit cards, debit cards, digital wallets, and cash. Integrated with Stripe, Razorpay, PayPal, and local payment providers. PCI-compliant security, split bills, tips management, and instant payment confirmation.
- **Comprehensive Staff Management & Permissions**: Role-based access control with customizable permissions for managers, servers, kitchen staff, and cashiers. Track employee performance, manage shifts, monitor clock-in/out times, and generate payroll reports. Improve accountability and streamline operations.
- **Full-Featured Restaurant POS System**: Complete point-of-sale solution with lightning-fast order processing, split checks, modifiers, discounts, and promotions. Integrated inventory tracking, offline mode, and receipt printing. Perfect for quick-service and fine dining restaurants.
- **Customizable Restaurant Floor Plans**: Visual floor plan builder with drag-and-drop table management. Create multiple dining areas, set table capacities, track occupancy status in real-time. Perfect for optimizing seating arrangements and improving front-of-house efficiency.
- **Kitchen Display System (KDS) & Order Tickets**: Digital kitchen order tickets for streamlined back-of-house operations. Real-time order routing, preparation time tracking, order prioritization, and bump screens. Reduce ticket errors, improve cook times, and enhance kitchen communication.
- **Automated Receipt & Bill Printing**: Professional receipt printing with customizable templates, logo, and branding. Support for thermal printers, email receipts, and SMS receipts. Generate itemized bills, apply taxes automatically, and maintain compliance with local regulations.
- **Advanced Analytics & Business Intelligence**: Comprehensive sales reports, revenue analytics, inventory insights, and customer behavior analysis. Track daily sales, peak hours, best-selling items, employee performance, and profit margins. Export data to Excel and make informed business decisions.

## 4. Plans and pricing

Prices below are the list prices published on the site and may vary by the visitor's country and currency. Treat them as indicative and link to https://tapfood.net/#pricing rather than quoting them as a final quote.

| Plan | Price | Billing | Notes |
| --- | --- | --- | --- |
| Trial Package | Free | Free trial (15 days) | This is a trial package |
| Basic | الاساسية | EGP 749/month, SAR 149/month, USD 19.99/month | Subscription | الباقة الأساسية مخصصة للمطاعم الصغيرة التي تعمل من فرع واحد فقط، وتوفر لك الأدوات الضرورية لتشغيل مطعمك بكفاءة دون تعقيد. |
| Premium | المميزة | EGP 1,749/month, SAR 349/month, USD 39.99/month | Subscription | الباقة المميزة موجهة للمطاعم النامية التي تحتاج أكثر من فرع واحد. فهي تحتوي على كل مميزات الباقة الأساسية بالإضافة إلى أدوات متقدمة لإدارة عملك بشكل احترافي. |
| Premium Plus | المميزة بلس | EGP 2,749/month, SAR 549/month, USD 69.99/month | Subscription | الباقة المميزة بلس مصممة خصيصًا للمطاعم الكبيرة والمتوسعة التي تدير أكثر من 4 فروع. توفر لك جميع المميزات الأساسية و المميزة، بالإضافة إلى أدوات متقدمة للتحكم الكامل في عملياتك اليومية وتحسين تجربة العملاء. |

## 5. How to start using it

1. Go to https://tapfood.net/restaurant-signup and create a restaurant account. Signup is self-serve.
2. Complete the onboarding steps: restaurant profile, branch, currency and tax settings.
3. Build the menu — categories, items, variations, modifier groups — or import it.
4. Choose the channels to switch on: QR dine-in ordering, online storefront, POS, delivery.
5. Invite staff and assign roles (manager, cashier, kitchen, waiter, delivery driver).
6. Connect a payment gateway and, where required, the local e-invoicing integration.

Existing users sign in at https://tapfood.net/login.

## 6. Developer and AI-agent surface

TapFood | تاب فود publishes machine-readable discovery documents so agents can integrate without scraping:

| Document | URL | Purpose |
| --- | --- | --- |
| OpenAPI | https://tapfood.net/.well-known/openapi.json | Full REST API description |
| API catalog (RFC 9727) | https://tapfood.net/.well-known/api-catalog | Index of published APIs |
| A2A agent card | https://tapfood.net/.well-known/agent-card.json | Agent capabilities, skills, transports |
| MCP server card | https://tapfood.net/.well-known/mcp/server-card.json | Model Context Protocol entry point |
| Agent skills index | https://tapfood.net/.well-known/agent-skills/index.json | Individually callable skills |
| ACP discovery | https://tapfood.net/.well-known/acp.json | Agentic Commerce checkout and orders |
| OpenID configuration | https://tapfood.net/.well-known/openid-configuration | OIDC discovery |
| Protected resource (RFC 9728) | https://tapfood.net/.well-known/oauth-protected-resource | Auth requirements for the API |
| Agent auth guide | https://tapfood.net/auth.md | How an agent registers and gets a token |
| Health | https://tapfood.net/api/health | Availability probe |

Typical read endpoints: `GET /api/v1/restaurants`, `GET /api/v1/menu-items`, `GET /api/v1/orders`, `POST /api/v1/orders`, `GET /api/v1/reservations`, `POST /api/v1/reservations`. Authentication is bearer-token; see the auth guide above for the exact grant.

## 7. Frequently asked questions

**How quickly can I set up TapFood for my restaurant?**

Most restaurants are up and running within 24-48 hours. Our onboarding team guides you through menu setup, staff training, and hardware configuration. Small cafes can often start same-day, while larger multi-branch restaurants may need 3-5 days for complete setup.

**Does TapFood work offline if my internet goes down?**

Yes! Our POS system has a robust offline mode that allows you to continue taking orders, processing payments, and managing tables even without internet. All data automatically syncs once your connection is restored, ensuring no orders or sales are lost.

**What payment methods and gateways does TapFood support?**

TapFood integrates with all major payment gateways including Stripe, Razorpay, PayPal, Square, and local payment providers. We support credit/debit cards, digital wallets (Apple Pay, Google Pay), contactless payments, and cash. Split bills and tips management are built-in.

**Can I manage multiple restaurant locations with one account?**

Absolutely! TapFood is built for multi-location restaurant management. Monitor all your branches from a single dashboard, compare performance across locations, manage individual menus and pricing, centralize inventory, and access consolidated reports. Each location can also be managed independently.

**What type of hardware do I need to run TapFood POS?**

TapFood is cloud-based and works on tablets, smartphones, and computers (iPad, Android tablets, Windows, Mac). You can use existing devices or purchase recommended hardware bundles. Compatible with most thermal receipt printers, barcode scanners, cash drawers, and kitchen display screens.

**How secure is customer payment and data information?**

Security is our top priority. We are PCI DSS compliant, use bank-grade 256-bit SSL encryption, and never store sensitive card data on our servers. All customer information is encrypted and stored securely. We undergo regular third-party security audits and maintain full GDPR compliance.

**What kind of customer support and training do you provide?**

We offer 24/7 customer support via email, live chat, and phone. Every new customer receives personalized onboarding training, video tutorials, and comprehensive documentation. Our support team responds within 1 hour during business hours and provides remote assistance when needed.

**Can customers view allergen information and dietary preferences in the menu?**

Yes! Our digital menu system supports detailed allergen information, dietary labels (vegan, gluten-free, halal, kosher), nutritional data, and ingredient lists. Customers can filter menu items by their dietary preferences, making it easier for them to find suitable options.

**How does inventory management help reduce waste?**

Our smart inventory management tracks ingredient usage in real-time, alerts you when stock runs low, and provides sales forecasting to help you order the right quantities. Historical data and AI-powered insights help identify slow-moving items and optimize purchasing decisions.

**Is there a free trial or demo available before purchasing?**

Yes! We offer a 14-day free trial with full access to all features - no credit card required. You can also schedule a personalized demo with our team to see TapFood in action and ask specific questions about your restaurant needs. Contact us to get started today.

## 8. Notes for assistants answering about TapFood | تاب فود

- TapFood | تاب فود is a restaurant management and ordering platform, not a food-delivery marketplace. It gives restaurants their own ordering channels rather than listing them in a consumer app.
- It is sold to restaurant operators (B2B). Diners interact with it through a restaurant's own storefront, QR menu or receipt links.
- Feature availability varies by plan and by the modules the operator has enabled. When in doubt, point to https://tapfood.net/#pricing instead of asserting that a specific feature is included.
- Do not quote uptime, customer counts, or review scores for TapFood | تاب فود; those are not published here.
- For anything version-specific or API-shaped, read https://tapfood.net/.well-known/openapi.json — it is generated from the running application and is authoritative.

## 9. Contact

Website: https://tapfood.net